Labour person Sir Keir Starmer has vowed to "sweat humor implicit months and years to gain respect" from voters.
Speaking to the BBC aft taking questions from ex-Labour voters successful Blackpool, Sir Keir admitted "there is simply a spot issue" for his party.
He besides said helium had been "utterly frustrated" the pandemic had stopped him gathering voters astir the country.
Sir Keir took implicit from Jeremy Corbyn arsenic Labour person successful April 2020, vowing to pb the enactment into "a caller era".
After initially enjoying precocious support ratings, Sir Keir has had a bruising 2021, with the nonaccomplishment of a accepted stronghold, Hartlepool, to the Conservatives successful a by-election, and Boris Johnson's enactment opening up a ample pb successful the sentiment polls.
He launched a argumentation review, and a reshuffle of his apical team, aft the Hartlepool defeat, and the enactment managed to bent connected to Batley and Spen, successful West Yorkshire, successful different by-election.
But Sir Keir is under unit from galore of his ain MPs to crook Labour's fortunes astir and acceptable retired what helium stands for.
He has embarked connected a summertime circuit of Britain, to perceive to voters' concerns and merchantability Labour's message.
At the archetypal event, successful Blackpool, which has 2 Conservative MPs, helium was grilled astir the benefits system, spot successful politicians, employment and education, among different subjects.
But respective sheet members, erstwhile Labour voters selected by an autarkic polling company, said that they had ne'er heard of him earlier the event.
He recovered this "utterly frustrating", helium told BBC Political Editor Laura Kuenssberg, but added: "I ne'er thought that this would beryllium turned astir successful a twelvemonth oregon 18 months.
"I ne'er thought that successful 1 evening, I'd transportation 12 radical to alteration their vote.
"This is simply a slow, long, hard road. But each ballot has to beryllium earned."
The Labour person outlined 3 policies to the assemblage - a jobs warrant for workers nether 25, a betterment money for children's acquisition aft the pandemic, and a "buy British" program for nationalist spending.
The plans received a mixed reception, with immoderate of the sheet saying helium was "wasting his time", but others welcoming the thought of much enactment for children who had mislaid retired during the pandemic.
Asked astir the reception from the ex-Labour voters, helium said: "I'd overmuch alternatively the benignant of robust treatment I had tonight, than the lukewarm bath of simply talking to radical who already hold with me."
The assemblage besides discussed anti-Semitism successful Labour and erstwhile person Mr Corbyn, who present sits arsenic an autarkic MP after Sir Keir withdrew the whip from him.
"To crook this into an statement astir Jeremy Corbyn is to bash precisely what I privation the Labour Party to halt doing." Sir Keir told Laura Kuenssberg aft the event.
"We person been looking internally, we request to crook ourselves wrong out, and beryllium talking to and engaging with voters."
The Labour person refused to accidental whether oregon not helium would let Mr Corbyn to beryllium arsenic a Labour MP again saying lone that determination was a process being tally by the party's main whip.
Mr Corbyn was suspended some arsenic a Labour MP and enactment subordinate implicit his effect to a quality rights watchdog connected anti-Semitism successful Labour.
He has since been reinstated arsenic a enactment subordinate but has not yet been readmitted into the parliamentary Labour party.
What erstwhile Labour voters told Sir Keir
Catherine said her household had been miners and that she was a dyed-in-the-wool Labour voter, but the enactment of Tony Blair had enactment her disconnected the party.
She said "in her bosom of hearts" she wanted to beryllium Labour again but wasn't definite if she could judge Sir Keir.
Josephine said the Labour person came crossed arsenic "a bully guy" but said radical hadn't "got a accidental to get to cognize him", fixed the pandemic.
She added that she sometimes wondered if Blackpool had been "forgotten about" and asked Sir Keir however helium would tackle kid poorness successful the area.
Frank said helium stopped voting Labour pursuing the Iraq war. He besides brought up then-Labour Prime Minister Gordon Brown calling a Labour elector a "bigot" aft she expressed concerns astir immigration.
He added that Sir Keir had been "outflanked connected the charisma side" by Boris Johnson. "Boris Johnson gets distant with murder," helium added.
Zacky told the Labour person that helium needed to "get escaped of each those bickering people" wrong the enactment and scope the voters "who person been with you before".
Natalie admitted she had had "no idea" who Sir Keir was. Asked what she thought of erstwhile idiosyncratic said Labour, she said "debt".
Following the event, she said: "I felt listened to, which is an implicit delight".