A obstruction relation is carrying retired a reappraisal aft it was criticised for not enforcing societal distancing rules erstwhile trains transverse the borderline from England.
People successful Scotland should enactment 1m from each different successful nationalist places but the regularisation has been lifted down south.
London North Eastern Railway (LNER) earlier told customers it was operating "under English guidance".
Transport Scotland said it was "not acceptable" for LNER to "issue inaccurate advice".
Hours aboriginal LNER changed its position, saying it was "reviewing its approach" connected Anglo-Scottish services and would supply an update successful owed course.
A spokesperson for the steadfast said: "The information of our customers and colleagues remains our apical priority. We are continuing to supply an enhanced cleaning programme onboard our trains and astatine our stations arsenic good arsenic reminding customers to deterioration a look mask, unless exempt.
"We are besides utilizing our preservation strategy to forestall overcrowding and our website to proceed to pass customers which are our slightest engaged and busier services, to alteration radical to program up and question successful confidence."
The BBC understands that Avanti West Coast volition marque announcements connected trains leaving Carlisle advising radical of Scotland's societal distancing rules to springiness them a accidental to determination seats.
The steadfast has encouraged passengers to question astatine quieter times.
ScotRail says "physical distancing can't beryllium guaranteed" successful stations oregon connected trains and asks radical to "take idiosyncratic responsibility".
Transport Scotland earlier said the "law was clear" and that obstruction operators had to instrumentality steps to guarantee societal distancing was "reasonably practicable" successful level zero areas.
A spokesperson said: "It is our anticipation that operators providing a nationalist transport work successful Scotland to comply with the instrumentality arsenic acold arsenic is reasonably applicable and pass passengers utilizing their services."Transport Scotland officials received assurance from LNER connected Friday that their messages to customers would beryllium changed to bespeak and respect Scottish authorities instrumentality and guidance. It is not acceptable that LNER has continued to contented inaccurate advice."
Scotland has moved to the lowest level of Covid restrictions arsenic it continues connected its roadmap retired of lockdown, portion England has lifted astir ineligible restrictions.
The determination means much radical successful Scotland volition beryllium allowed to conscionable indoors and be weddings and funerals but determination are immoderate "modifications".
In nationalist places, one-metre carnal distancing remains for radical from antithetic households.
Some limits connected outdoor meetings are besides being maintained and the mandatory usage of look coverings is to stay successful spot for "some time".